This tutorial aims to explore six effective methods to solve the Facebook white screen problem in 2023. If you are encountering the white screen issue on either the Facebook app or website, you’ve landed in the right place. Despite being one of the most popular social media platforms, Facebook users frequently report this issue when opening the app or website.
Luckily, we’ve compiled a comprehensive guide below to help you fix it. By following the steps correctly, you can easily solve the Facebook white screen problem on your device.
This guide offers multiple solutions to address the problem, ensuring you have all the tools you need to fix it. Make sure to read through the guide entirely to successfully solve the issue. Additionally, you may also find our guide on how to fix the Facebook “likes no data available” issue useful. So, let’s get started!
Why Facebook is Showing White Screen When I Open It?
It’s possible that you’re encountering a white screen problem on this platform for various reasons. We’ve outlined some typical causes that may be responsible for this issue below
Using an outdated version of Facebook on your device could lead to facing the white screen issue as older apps tend to get buggy with time. This could be a possible reason for encountering the problem. Facebook server downtime, though uncommon, can also lead to the same issue. Additionally, an accumulation of cache data in the Facebook app or browser could also be responsible for the problem. Inadequate or unstable internet connectivity could also cause the white screen problem on the Facebook app.
Irrespective of the cause, we have outlined effective methods to help you easily resolve the Facebook issue on your device. Therefore, you can apply these solutions sequentially to fix the problem without difficulty.
How to Fix Facebook White Screen Problem
1. Restart the Device
Prior to attempting any other troubleshooting methods, the initial step to rectify the Facebook issue is to restart your device and assess if the problem persists. A basic device restart can often resolve multiple issues. Hence, initiate a simple restart and verify if the issue is resolved.
2. Check Facebook Server
The next step is to verify the status of the Facebook server. In case of server-related issues, the Facebook platform may not function correctly, resulting in the problem you are encountering. To verify the status of the Facebook server, you can visit a particular link and check if the server is operating correctly. If the link confirms that the Facebook server is currently down, you need to wait for it to become operational again.
3. Check Your Internet Connection
You should also inspect your internet connection and switch to a different one if necessary. An unstable internet connection can cause the Facebook app to display a white screen. Therefore, verify that your connection is stable and repair it if necessary. After that, open the Facebook app on your device and ensure that it is functioning correctly.
4. Update the App
Using an unstable version of the Facebook app may lead to problems. Hence, it is recommended that you update the Facebook app on your device and verify if the issue is resolved. The following guide outlines the steps to update the Facebook app:
- Open the app store on your device.
- Search for “Facebook” in the search bar.
- If an update is available, you will see an “Update” button next to the app.
- Click on the “Update” button to install the latest version of the app.
After updating the app, launch Facebook on your device and check if it is working correctly
5. Clear Cache
To resolve the Facebook app white screen issue, you can try clearing the cache of both the Facebook app and your browser. App cache issues can often lead to this problem. Here are the steps to clear the cache of the Facebook app or browser:
Clearing the Cache of Facebook App:
- Open the “Settings” app on your device.
- Scroll down to find “Apps” and tap on it.
- Find the “Facebook” app and tap on it.
- Tap on “Storage”.
- Finally, tap on “Clear cache”.
Clearing the Cache of Browser:
- Open your browser on your device.
- Tap on the three-dot menu icon located at the top-right corner of the screen.
- Tap on “Settings” or “History”.
- Find the option “Clear browsing data” or “Clear cache”.
- Select the appropriate options, such as “Cached images and files” and “Cookies and site data”.
- Finally, tap on “Clear data” or “Clear cache”.
After clearing the cache, launch the Facebook app or browser and verify if the issue is resolved.
6. Reinstall Facebook
If the above methods fail to resolve the Facebook white screen issue, you can try uninstalling and reinstalling the Facebook app on your device. Here are the steps to do that:
- Long-press on the Facebook app icon on your device.
- Select “Uninstall” from the menu that appears.
- Go to the Google Play Store and search for “Facebook”.
- Tap on “Install” to download and install the latest version of the app.
- Once the installation is complete, launch the Facebook app and check if it is working correctly.
Reinstalling the app can often fix any underlying issues that may have caused the white screen problem.
In conclusion, the Facebook white screen issue can be frustrating and prevent you from accessing your Facebook account. However, by following the six methods outlined in this guide, you should be able to resolve the problem and get back to using Facebook without any issues.
To recap, the methods described include restarting your device, checking the Facebook server status, ensuring a stable internet connection, updating the Facebook app, clearing the cache, and reinstalling the app. By trying these methods in order, you increase your chances of fixing the issue and enjoying uninterrupted access to Facebook.
We hope that this guide has been helpful in resolving the Facebook white screen issue for you. If you have any further questions or comments, please feel free to leave them in the comment section below.