At times, you may encounter issues with HP Software framework while trying to use function keys on your computer for actions like adjusting brightness, volume or putting it to sleep. This issue can arise due to an outdated or missing hotkey driver, causing inconvenience. In this guide, we will explore different solutions to resolve the HP Software Framework not installed problem on your system.
How to Fix HP Software Framework is Not Installed Issue
There can be a few reasons for HP Software Framework is not installed issue. We have mentioned some of the possible reasons for the issue.
- Missing HP Hotkey Support driver
- An outdated or corrupt HP Hotkey Support driver
- Issues with installations or uninstallation features
- Improper working of Hotkey Support
- Various underlying issues with HP Software Framework
In the following guide, we will discuss HP software framework download issue on your computer.
Method 1: Install HP Hotkey Support Driver
One of the most common reasons for this issue is missing drivers on your system. Therefore, if you are missing essential system drivers such as the HP Hotkey support driver you should install them as quickly as possible. You can follow these simple steps to install drivers on your system.
1. Press Windows + R keys simultaneously to launch the Run dialog box.
2. Here, type msinfo32 and press Enter key to open the System Information.

3. In the System Information window, locate your system’s model number.

4. Now, visit the official HP Support website and locate the Software and Drivers.

5. Now, enter the serial number of your device.

6. Now, type your system’s model in the box, and select the Submit button.
7. Now, select the Operating System you use on your system.
8. Here, click Software-Solutions.
9. Select the HP Hotkey Support driver, and then click on Download.
Method 2: Update Driver via HP Support Assistant
In case the installation of the driver did not solve the issue, updating it may help. Outdated or faulty HP drivers can be fixed by updating them. Here are some easy steps to follow to update the HP hotkey support driver.
1. Launch the HP Support Assistant program.

2. Now, locate and click on Updates to check for any available updates.
3. Click on Update to update HP Hotkey Support Driver via HP Support Assistant.
Also Read: Fix HP Laptop Not Connecting to Wi-Fi
Method 3: Run Program Install and Uninstall Troubleshooter
If you are experiencing problems with installing and uninstalling software on your computer, you can resolve the issue by using the Install and Uninstall Troubleshooter. This tool can help fix issues related to the HP Software Framework download. Many users have found success in resolving HP Software Framework issues by running this troubleshooter.
While Microsoft Windows typically includes common system troubleshooters, you can download the Install and Uninstall Troubleshooter from the official page if it is not already available on your system. After downloading and installing the troubleshooter, simply run it to address any issues with software installation or uninstallation.

Method 4: Disable Hotkey Support on Startup
If the issue continues to cause a problem on your device, you can try to disable hotkey support on startup to fix the issue. You can follow these simple steps to figure out how to disable hotkey support on startup.
1. Press the Windows + R keys simultaneously to launch the Run dialog box.
2. Here, type services.msc and press the Enter key. This will launch Windows Services.

3. Here, locate and navigate to the HP Hotkey UWP Service and right-click on it.

4. Now, click on Properties.
5. Then, click on Disabled from the Startup type drop-down menu.

6. Click on OK to save the changes.
Method 5: Reinstall HP Support Assistant
If the previous methods do not fix the issue, you can try to reinstall HP Support Assistant on your computer. Follow these simple steps to safely reinstall HP Support Assistant.
1. Press the Windows + I keys together to open Settings on your computer.
2. Here, click on Apps.

3. Now, click on Apps & Features.

4. Here, locate the HP Support Solution Framework. Now, select it and then click Uninstall.

5. Now, visit the HP Support Assistant webpage.
6. Here, locate the Download HP Support Assistant icon to install it.

7. Finally, reboot the PC after installation.
Hence, now you can download HP software framework using the support assistant.
Method 6: Use Third-Party Recovery Software
Various free and paid repair software programs allow you to use their services to fix various issues on your computer. These software helps you save a lot of manual fixing and you can fix the issues quickly.
Conclusion
In conclusion, the HP Software Framework is a crucial component that enables the proper functioning of hotkeys on your HP computer. If you encounter the “HP Software Framework is not installed” issue, you can try various methods to resolve it, including installing or updating the hotkey driver, running the Windows Update Troubleshooter, using the HP Support Assistant, checking for malware, and performing a system restore. By following these steps, you should be able to get your HP hotkeys working again and avoid any further inconvenience.