7 Ways to Fix Samsung Notes Not Working / Crashing on Galaxy Phones

7 Ways to Fix Samsung Notes Not Working / Crashing on Galaxy Phones

5/5 - (53 votes)

In this guide, we will explore 7 effective solutions for fixing the issue of Samsung Notes not functioning or crashing on Galaxy smartphones. Whether you want to organize your tasks, increase productivity, or simply jot down ideas, note-taking apps such as Samsung Notes can be incredibly useful. Samsung Notes is a highly rated app that offers several features including the ability to take notes with images, voice recordings, and music. It also allows for easy content sharing and integration with Microsoft OneNote and Samsung Cloud. Despite being a popular app with over 1 billion downloads, some users encounter issues such as crashing and malfunctioning. Therefore, in this post, we will provide you with step-by-step solutions on how to fix the problem of Samsung Notes not working on Samsung phones.

How to Fix Samsung Notes Not Working on Galaxy Phones

Encountering the problem of Samsung Notes crashing on Samsung phones can be a frustrating experience. However, there is good news as we have discovered effective methods to resolve this issue. Therefore, without wasting any time, let’s carefully follow the step-by-step solutions outlined below.

1. Restart Your Samsung Phone

One of the most effective ways to resolve any issue with your phone is to restart it. RAM plays a crucial role in the functioning of your device, and most issues are caused due to insufficient RAM. If an app requires more RAM to operate smoothly, it is essential to free up memory.

Sometimes, even after closing apps, they continue to run in the background and consume power and RAM, leading to problems such as poor battery life, lagging, and conflicts between programs. Insufficient resources can cause Samsung Notes to stop working or crash while using the app. Therefore, restarting your phone is the first and foremost step to take. Restarting the phone not only frees up resources but also eliminates bugs and glitches.

2. Clear Caches of the Samsung Notes App

Typically, caches are useful for apps to perform better and store temporary data. But corrupt caches are bad as it has enough ability to stop an app from working. Therefore, cleaning caches is the only way remaining to make everything perfect like before.

  1. Open the Settings app on your Samsung phone.
  2. Next, heads over to the Application manager.
  3. Now select the Samsung Notes app, and choose the Storage options.
  4. Now simply click on Clear cache. Even you can click on Clear data, it helps, but it removes all data.

3. Allow App Permission

Allocating RAM and memory isn’t enough to let an app perform sufficiently. If you aren’t giving permission for all necessary features, somehow, such issues are about to come. Make sure you have allowed all needy app permission.

  1. Press and hold on to the Samsung Notes app, and now click on Info.
  2. Next, click on Permission.
  3. Now permit all required features to start working properly.

4. Re-sign In Samsung Account

Well, this is another useful method to ready Samsung Notes workable once again. Samsung account processing failed issues are one of the common reasons for this problem. Here’s what you need to follow.

  1. Open the Settings app > Accounts and backup > Manage accounts.
  2. Next, click on the Samsung account, and then click on Remove account on the next page.
  3. Therefore, confirm the Remove account and sign out.
  4. Go back to Manage accounts again, and click on add account.
  5. Now select Samsung account, submit login details, and you’re good to go.

5. Reinstall App

Reinstalling the app is another considerable method that you should follow if all shared method is not working out for you until now.

Firstly, uninstall the app from the device. It will take away all problems. Then restart the phone for once.

Now, download and install the Samsung Note app from the Play Store or Galaxy App Store.

6. Disable Samsung Cloud from Sync

Problematic sync could a probable reason for this inconvenience. Thus, disabling it is the best solution.

  1. Open Settings > Account & Backup > Samsung Cloud.
  2. Then select Synced apps.
  3. Now turn off the toggle of the Samsung Note app.

7. Fix the Date and Time

It’s a good idea to keep the perfect date and time. If it is not, then dealing with such issues becomes more frequent. Here’s what you need to follow.

  1. Open Settings app > General management > Date and time.
  2. Next turn on the toggle of the Automatic date and time.

8. Update Samsung App

Generally, using outdated apps is not recommended. Always try to use the latest version of the app to get the best compatibility with the phone OS. Moreover, it also comes up with new features and functions.

You can update the app on either Google Play Store or Samsung Galaxy Store.

Update Samsung Notes from Play Store

  1. Open Play Store, search for Samsung Notes and click on it.
  2. Now simply click on the Update button, and this will update your phone.

Update Samsung Notes from Galaxy Store

  1. Open Samsung Galaxy Store, click on the three dots, from the top right corner and select My page.
  2. Now click on Update.
  3. Find the Samsung Notes app, and click on the update.


Samsung Notes is a handy app for taking quick notes, but encountering issues such as crashing or malfunctioning can hinder its functionality. Therefore, it is important to resolve these issues immediately. We hope that the solutions we have shared will help you fix any problems you are facing with Samsung Notes on your Samsung phone. If you encounter any difficulties while implementing these methods, please feel free to let us know in the comment section.