In this tutorial, we will learn How to fix Chromebook Not Turning On? (6 methods)
So, let’s begin!
There are several reasons why your Chromebook won’t turn on. Some of the most common causes include:
- Dead battery: If your Chromebook battery is completely drained, it may not turn on. Make sure to charge your Chromebook for at least 30 minutes before attempting to turn it on.
- Power source issues: If your Chromebook is not properly connected to a power source or the power source is not functioning correctly, it may not turn on. Check your charger and power source to make sure everything is working properly.
- Hardware issues: If your Chromebook has a hardware issue, such as a damaged power button or charging port, it may not turn on. Contact customer support or take your Chromebook to a professional for repair.
- Software issues: If your Chromebook is experiencing software issues, such as a corrupted operating system or a malfunctioning driver, it may not turn on. Try performing a hard reset or factory reset to see if this resolves the issue.
- Overheating: If your Chromebook is overheating, it may not turn on. Make sure your Chromebook has proper ventilation and isn’t covered by anything that could restrict airflow.
1. Short & Easy tutorial
If your Chromebook is not turning on, there are several things you can try to fix the problem:
- Make sure your Chromebook is charged: If your Chromebook battery is completely drained, it may not turn on. Plug in your charger and wait for a few minutes before attempting to turn it on.
- Check the power source: Make sure your Chromebook is properly connected to a power source. If you’re using a wall outlet, make sure it’s working and the power cable is properly plugged in. If you’re using a USB-C charger, make sure it’s connected to a functional USB-C port.
- Perform a hard reset: To perform a hard reset, hold down the power button for 10 seconds, then release it. Wait a few seconds and then press the power button again to turn on your Chromebook.
- Disconnect external devices: Sometimes external devices can interfere with your Chromebook’s startup. Disconnect all external devices, such as USB drives, headphones, and external monitors, and then try turning on your Chromebook.
- Check for damage: If your Chromebook is physically damaged, such as a cracked screen or damaged charging port, it may not turn on. If you suspect physical damage, contact a professional for repair.
If none of these steps work, you may need to contact customer support or take your Chromebook to a professional for repair.
2. Tutorial with images
1- Check Chromebook Charger
Before anything, remove all the USB peripherals connected to your Chromebook. Now, charge your Chromebook for 30 minutes straight. Chromebooks come with a light indicator next to the charging port so check whether your Chromebook is charging properly. If it seems your Chromebook is not charging, try to use another USB-C charger.
Also, ensure that the charger and the adapter are completely plugged into your Chromebook and the wall outlet so there is no question of a loose connection. If you don’t see a light blinking, unplug the charger and try to charge it again for 30 minutes.
2- Check for a Degraded Battery
We want to rule out the possibility of a dead battery. So try connecting a new charger to your Chromebook and check if the charging indicator turns on. If the light turns on, let it charge for 30 to 40 minutes. Apart from that, if your Chromebook turns on but blanks out after some time, you can quickly check the battery health of your Chromebook from the Diagnostics app.
Open the App Launcher on your Chromebook and launch the Diagnostics app. Here, you can check the Battery health. If it’s below 30%, you should replace the battery from the manufacturer to avoid an early shutdown.
3- Unplug Faulty Accessories
Often, the Chromebook refuses to boot due to faulty accessories connected to the device. Google recommends disconnecting all the connected peripherals from a Chromebook to allow the OS to boot without any obtrusion. So if you have connected a USB adapter, SD card, USB stick, or hard drive, it’s advised to remove them and try turning on the Chromebook.
4- Check Screen Brightness
There is one crucial thing you should check if your Chromebook does not turn on. Chrome OS has this weird approach to screen brightness. If you press the brightness adjustment key on the top row to lower the screen brightness to the last level, it simply switches off the display. It’s pretty annoying. Users may think the screen is dead, but that is not the case.
Increase the brightness
Simply press the brightness key to increase the screen brightness and the screen will turn on. Do try this before you proceed with the advanced recovery steps.
Fix Chromebook Screen Turns On But Won’t Stay On
If your Chromebook screen turns on but goes blank after a while, you can try powerwashing (aka hard resetting) the Chromebook. This will remove all the local files and folders from your Chromebook except files synced to Google Drive. So make sure to back up all your local files before proceeding ahead.
1. To powerwash a Chromebook, open the Quick Settings panel and click the cogwheel icon to open the Settings menu.
2. Next, expand the “Advanced” menu in the left pane and click on “Reset settings“.
3. Now, click on “Reset,” and it will restart your Chromebook. It will start the reset process and all the data and apps will be removed. Go ahead and set up your Chromebook. From now onwards, the Chromebook screen should stay turned on.
4. In case the issue persists on the current version of Chrome OS, you can try reverting Chrome OS to an older version by following our guide.
Reinstall Chrome OS on Your Chromebook (Hard Reset)
If the Chromebook charges but doesn’t turn on, there is nothing to worry about. You just need to enter the Recovery mode and perform a fresh Chrome OS installation. In this section, we have added steps to enter the Chromebook recovery mode. After that, you can choose the method to install Chrome OS.
Enter the Chromebook Recovery Mode
1. Make sure your Chromebook is charging. Now, press and hold the “Esc” and “Refresh” keys on the top row and then press the “Power” button. You can now release the “Power” button. You will enter the Recovery mode.
2. You will see a “Chrome OS is missing or damaged” screen.
3. For Chrome OS tablets, you need to press and hold the “Volume Up” and “Power” buttons together for 10 seconds to enter the Recovery mode.
4. On some Chromebook models, you need to press “Esc + Maximize + Power” to enter the Recovery mode.
5. Older Chromebooks such as the ones mentioned below come with a dedicated recovery button on the back of the Chromebook. You can click on the link below and find the recovery button for your Chromebook. Simply use a paper clip or pin to press the recovery button. This will automatically start the recovery screen.
Perform a Fresh Chrome OS Installation
Once you enter the Recovery mode, it’s time to install a clean copy of Chrome OS. For that, you need to create a recovery drive via another Chromebook, PC, or Mac and use it to recover your Chromebook. That said, keep in mind that it will completely wipe off all your local data stored on the Chromebook. But files and folders synced to Google Drive will not be deleted. With all that said, here are the steps to follow if your Chromebook is not turning on.
1. On a secondary computer, be it a Windows PC, Mac, or Chromebook, open the Chrome browser. Then, install the Chromebook Recovery Utility (Free) app.
2. After that, insert a USB drive into your secondary computer. Once you have done that, launch the Chromebook Recovery Utility app from the Extension toolbar next to the address bar.
3. Here, click on “Get Started“.
4. On the next page, select the manufacturer of your Chromebook and choose the specific Chromebook model you want to recover.
5. After that, select the USB drive from the drop-down menu. Note that all data on the USB drive will be deleted so make sure to take a backup. After a few minutes, the Chrome OS recovery stick will be ready. You can now remove the USB stick from your secondary computer.
6. Move to the Chromebook that is not turning on. Make sure you are on the recovery screen aka the “Chrome OS is missing or damaged” screen. Now, insert the USB stick and it will automatically detect the recovery media.
Note: If you have a new Chromebook, released after April 2022, you can use network-based recovery to reinstall Chrome OS from the cloud. Simply click on “Recovery using internet connection” and connect to the internet to seamlessly reinstall Chrome OS.
7. It will now verify the USB stick and will seamlessly install a fresh copy of Chrome OS on your Chromebook. Once done, remove the USB stick.
8. Now, you can use your Chromebook just like before.
Conclusion
In general, if your Chromebook won’t turn on, it could be due to a variety of factors. If you’re unable to diagnose the issue on your own, contact customer support or take your Chromebook to a professional for repair.
Take Your Chromebook for Servicing/ Repairs
Firstly, you should check whether your Chromebook is still under warranty. If it is, then you should contact the manufacturer or the place of purchase to see if they can provide repair or replacement services. If your Chromebook is no longer under warranty, you can take it to a reputable repair shop that specializes in Chromebooks or contact the manufacturer to see if they offer out-of-warranty repair services.
Before taking your Chromebook for servicing or repairs, you should make sure that you have backed up all important files and data. You should also provide the technician with a detailed description of the problem you are experiencing so that they can diagnose the issue and provide an appropriate solution.
If you are unsure about where to take your Chromebook for servicing or repairs, you can search online for local repair shops or contact the manufacturer for a list of authorized repair centers in your area.
Remember to always take precautions when taking your device for servicing or repairs, such as keeping track of your device and any important information, and making sure that you trust the repair technician or service provider.
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