How to Fix FTP Client Not Working in Windows 11

How to Fix FTP Client Not Working in Windows 11

5/5 - (71 votes)

A File Transfer Protocol client (FTP client) is a software utility that establishes a connection between a host computer and a remote server, typically an FTP server. An FTP client provides the dual-direction transfer of data and files between two computers over a TCP network or an Internet connection. An FTP client works on a client/server architecture, where the host computer is the client and the remote FTP server is the central server.

Easy Tech Tutorials Explains File Transfer Protocol Client (FTP Client)

An FTP client primarily provides a reliable means to transfer data between a local and remote host. It works when the host computer connects to the FTP server by specifying the domain, IP address, username and password of that server. After the user authentication, a connection is established between both systems, and the host computer can upload data onto the FTP server. An FTP client generally supports one or multiple simultaneous file transfers. Moreover, most FTP clients have the ability to connect to multiple FTP servers simultaneously, providing status updates of the uploading process, and notifications about successful and failed transfers. Besides uploading, the host computer can also download files from the FTP server using the FTP client.

FTP, or File Transfer Protocol, is a widely used protocol for transferring files between computers over the Internet and is a crucial component of the web hosting process. FTP clients are programs used to access and manage files stored on remote FTP servers. Unfortunately, FTP clients can sometimes fail to work properly in Windows 11, resulting in users being unable to access or transfer their files. 

This article will walk you through the steps of troubleshooting and resolving this issue. With these instructions, you can quickly and easily get your FTP client back up and running.

There are multiple reasons why your FTP client may not work as expected in Windows 11. Here are some of them:

Network Configuration: One of the most common reasons for FTP Client not working is an incorrect network configuration. The network must be properly configured in order for FTP to work properly. This includes setting up a static IP address, configuring port forwarding, and ensuring that the necessary firewall and security settings are enabled.

Firewall and Security Settings: Another common issue that can prevent an FTP Client from working in Windows 11 is incorrect firewall settings. Many times, users will have their firewall or security settings enabled, which can block FTP traffic. To get FTP working properly, users should ensure that their firewall and security settings allow FTP traffic.

Software Issues: In addition, software issues may prevent the FTP Client from working properly. This could be anything from an outdated version of the software to compatibility issues between the FTP Client and the version of Windows 11 that is being used.

Fix FTP Client Not Working in Windows 11 

Thankfully, there are some easy fixes you can try if your FTP client isn’t working. We have compiled a list of the most effective solutions in this section. Follow all the steps carefully to get your FTP client up and running in no time.

1. Install the Latest FTP Client (FileZilla) 

Before we get into the more advanced solutions, it’s important to make sure that you are using the latest version of FileZilla. Here’s how to install the latest version of FileZilla (FTP Client):

1. First, go to the FileZilla website:

2. Click on the “Download FileZilla Client” button at the top right of the page.

Download FileZilla

3. Select the version you want to download. Select the first “Download” button if you want the free version.

Select Download

4. Once the download is complete, uninstall the current FileZilla and then run the installer.

5. Follow the instructions on the screen to complete the installation.

6. Once the installation is complete, launch FileZilla and start using it.

Hopefully, after installing the latest version, the FTP Client should start working again. If it doesn’t, don’t worry and move down to the next solution.

2. Change Encryption Settings in FTP Client 

The encryption settings of your FTP client determine how secure your connection is. The connection will fail if the remote server does not accept your encryption settings. Fortunately, changing your FileZilla encryption settings is a relatively simple process.

1. Open FileZilla and navigate to the “File” menu. Then select the “Site Manager” option.

Site Manager in FileZilla

2. In the Site Manager window, you should see the site or the server you want to connect to. If the site or the server you are trying to connect to isn’t already mentioned in the Site Manager window, add it.

3. Add the Host name.

4. Next, select the “Encryption” drop-down menu and choose the “Only use plain FTP” option. This option is less secure but should be compatible with most remote servers.

5. Also, change the Logon Type to Normal using the drop-down.

6. Enter your username and password. 

7. Finally, click the “OK” button to confirm your changes and close the “Site Manager” window. If you want to connect to the FTP server, click Connect.

Site Manager window

You should now be able to connect to the remote server using FileZilla on Windows 11. If you are still having issues, then you may need to configure your firewall to allow FTP connections.

3. Allow FTP through Firewall 

If you are still having trouble getting FileZilla to work properly in Windows 11, you may need to allow FTP through your firewall. If your firewall is blocking FTP, then FileZilla will not be able to connect to your server. So, before using FileZilla, you will need to ensure FTP is allowed through your firewall. Here’s how:

1. Open the Control Panel by pressing the Windows key, typing “Control Panel”, and selecting the “Control Panel” option.

open Control Panel 7

2. Click System and Security > Windows Defender Firewall.

system and security 1

3. Select “Allow an app or feature through Windows Defender Firewall” from the left-hand side of the window. If you don’t see FileZilla in the list, move down to the next step; otherwise, skip to the next solution.

allow an app through Windows firewall 1

4. Select the “Change settings” button.

click change settings 2

5. Select the “Allow another app…” button.

click allow another app

6. Click on Browse, then paste the FileZilla app’s path into the address bar and then select the “Add” button. If you didn’t change the path during the setup, it should be the following:

C:\Program Files\FileZilla FTP Client
add filezilla

7. Once added, check the Public and Private boxes.

8. Finally, click the OK button to apply the changes and close the window. FileZilla will now be allowed through the firewall.

check the boxes for private and public network

Once you have added FileZilla to the list of allowed programs, you should be able to use it without any issues. However, if you are still having trouble, move down to the next solution.

4. Disable the Windows Defender Firewall Temporarily 

If you are trying to use an FTP client such as FileZilla in Windows 11 but are having trouble connecting, you may need to temporarily disable the Windows Defender Firewall. This is a relatively simple process and should only take a few minutes.

1. Open the Control Panel by pressing the Windows key, typing “Control Panel”, and selecting the “Control Panel” option.

open Control Panel 8

2. Click System and Security > Windows Defender Firewall.

system and security 3

3. Select “Turn Windows Defender Firewall on or off” from the left-hand side of the window.

Turn Windows Defender on or off 1

4. You will then be presented with a list of options. Under the Private network settings section, select the “Turn off Windows Defender Firewall (not recommended)” option.

5. Repeat Step 4 for Public network settings and click “OK.”

Turn off Windows Defender Firewall 1

Once the Windows Defender Firewall has been disabled, try connecting to your FTP server using FileZilla. If the connection is successful, you can now turn the Windows Defender Firewall back on. To do this, repeat the steps above, but this time select the “Turn on Windows Defender Firewall” option.

Turn on Windows Defender Firewall 1

Note: It’s important to note that disabling the Windows Defender Firewall can leave your computer vulnerable to malicious software and other threats. Therefore, it’s best to only disable it when absolutely necessary. Once you’re done using your FTP client, remember to re-enable the Windows Defender Firewall to ensure your computer remains secure.

5. Disable Passive Mode 

Passive mode is a setting that helps FileZilla work with certain types of firewalls and routers, but in some cases, it can interfere with the connection process. Here’s how to disable passive mode in FileZilla to help you get back up and running.

1. Launch FileZilla and connect to the FTP server.

2. Click on the “Edit” menu and select “Settings.”

open settings in FileZilla

3. Select “Connection” from the left panel.

4. Expand the “FTP” section and click on “Active mode.”

expand FTP 1

5. Under Active mode IP, select “Ask your operating system for the external IP address.”

change active mode setting 1

6. Go back to the left panel, and click on “Passive mode.”

7. Select “Fall back to active mode.”

8. Finally, click OK and close the window.

Select fall back to passive mode and then click OK

After you have followed the above steps, you should be able to use the FileZilla FTP client to connect to the server in Windows 11 without any problems.

Frequently Asked Questions 

What is an FTP Client?

An FTP Client is a program that allows users to transfer files from one computer to another over the Internet. It is most commonly used with web servers to upload and download files from websites. 

Why is my FTP Client not working in Windows 11?

There could be a few possible reasons why your FTP client is not working in Windows 11. These include outdated software, incorrect settings, or some issue with the Windows Defender Firewall. 

How can I fix the FTP client not working in Windows 11?

To fix the FTP client not working in Windows 11, you should first check the FTP server configuration and firewall settings. You should also check if any third-party antivirus software is blocking the FTP connection. If the issue persists, you can try reinstalling the FTP client software.


We hope this article has provided you with the necessary steps to get your FTP client to work again in Windows 11. Try updating your FTP client, disabling the firewall, and changing the FTP client settings. If your FTP client still does not work, you should contact your IT administrator or service provider for further assistance.