How to Fix WiFi Connected But No Internet Access

How to Fix WiFi Connected But No Internet Access

5/5 - (51 votes)

At a point in time, every internet user has experienced the WiFi connected but no internet issue. Some users get the issue fixed by performing simple troubleshooting on their devices, but some find it hard to fix the problem. This error basically indicates that your connection is successfully created with the WiFi but not with the internet provider. This means you can have access to browse on your device. 

More so, several reasons could lead to this issue on your computer. Besides, the glitch either be from your device or the router you are using, and this makes it hard to troubleshoot as you may have to try out multiple solutions till the glitch gets resolved. However, this article will cover the causes and the best way to fix WiFi connected but no Internet access on Windows. Also, in case you are facing this issue on your smartphone, there is a generic method of fixing it, and this will be discussed in this article as well. 

Reasons for WiFi Connected But No Internet

As mentioned earlier, this issue can either be rooted in your computer or your router. You can easily identify this by connecting your router with another device. If the internet is working on the device, then your computer needs troubleshooting. Hence, if the issue is from your computer, the cause of the problem will most likely be a wrong configuration or outdated software. And if those are not addressed, the issue will persist. 

On the other hand, you could be facing issues because your router is faulty or you’ve exhausted your internet subscription. These are simple things, but users seem to miss them when facing problems like this on their computers. Hitherto, this article will detail things you should know about this issue and ways to fix it. Let’s itemize the causes of this issue:

  • Wrong Internet Configuration
  • Buggy or outdated software
  • Faulty Router
  • No internet subscription 
  • Unstable Internet 

Fix WiFi Connected But No Internet on PC

Looking for a way to fix WiFi connected but no internet on your PC? The first thing you should do is restart your device and your router. You could also give it some time, in case it is just due to a network outage in your area. If those basic workarounds can’t fix the glitch, then start trying out each of the solutions below

  1. Update Network Drivers
  2. Run Network Troubleshooter
  3. Disable Proxy
  4. Flush DNS cache
  5. Disable Antivirus and Firewall
  6. Reset Network 
  7. Disable TCP/IPv6
  8. Reach out to your Service Provider

1. Update Network Drivers 

Computers use network drivers to make connecting to a network source possible. If your network driver is corrupted or outdated, this may cause a malfunction in how your computer responds to network connections. Therefore, you have to make sure your network driver is in a good state by updating it.

There are several methods you can use to update the network driver

  • Through Windows Update
  • Download the Updated driver from the Manufacturer’s website
  • Use Driver Installer

If you have already downloaded the updated driver version to your computer, this is what you should do to install it through Device Manager.

1. Search for Device Manager in the Windows Search box and open it

2. Navigate to the Network adapter and double-click it.

3. Right-click your Wireless network adapter and hit the Update driver option on the resulting drop-down menu.

4. Select Browse my computer for driver software and follow other prompts to select the downloaded driver on your computer.

2. Run Network Adapter Troubleshooter 

Windows Network Troubleshooter is a built-in tool that can help resolve any network-related issue on your computer. The troubleshooter helps identify problems on your computer and fix them too. Here is how to run a network troubleshooter:

1. Open Settings and select Update and Security 

2. On the left panel, click on Troubleshoot.

3. Navigate to Find and fix other problems and click on Network Adapter.

Run network adapter troubleshooter

4. Hit Run the troubleshooter.

5. Select the network adapter you want to troubleshoot or choose All network adapters and click Next.

This action will run the troubleshooter, which will tell you what’s wrong if it can identify the problem. However, not all network issues can be resolved by running a Windows troubleshooter. So if the issue wasn’t fixed, move to the next solution. 

3. Disable Proxy on your computer

Proxy servers operate as an intermediary between you and the internet. Hence, if there is an issue with the proxy servers, you’ll most likely face issues like this. So, it’s best to disable the Proxy on your computer and see if the issue has gone or not.

1. Press Windows + I to open Settings.

2. Select Network and Internet.

3. On the left-hand panel, click on Proxy.

4. Go to Manual proxy setup on the Proxy page and toggle the switch under Use a proxy server

4. Flush DNS cache 

You can also reset/flush the DNS cache to fix this issue. Here is how to do it:

1. Open Command Prompt on your computer

2. Type this command and press Enter

ipconfig /flushdns

5. Disable Antivirus and Firewall

Programs like antivirus and firewalls sometimes block some functionalities of your computer. In this case, they may be the reason behind the WiFi connected but no internet issue. Try to disable antivirus and firewall on your computer and see if the network issue gets fixed.

6. Reset Network

Another way to fix the WiFi connected but no internet issue is by performing a network reset. If you’ve unintentionally tampered with your network setting before, this will help return the settings to default. Here is how to do it:

1. Press Windows + I to open Settings on your computer.

2. Click on Network & Internet and select Status.

Network and internet

3. Under the Status category, click on Network Reset.

network reset

4. Then hit Reset now and tap Yes to confirm.

7. Disable TCP/IPv6

1. Press Windows + X to open the control panel.

2. Click on Network and Internet.

3. Then select Network and Sharing Center.

network and sharing center

4. Hit Change adapter settings.

change adapter settings

5. Right-click on your WiFi connection and select Properties.

WiFi properties

6. Afterward, uncheck the Internet Protocol Version 6 (TCP/IPv6) box. Hit OK and close the window.


 This will disable the IPv6, so you can reconnect your WiFi again and see if there is the internet. 

8. Reach Out to Your Service Provider 

If all these solutions aren’t working and you’ve figured out that the issue is not from your computer, you should reach out to your service provider. Try to explain the issue to them fully, and hopefully, they’ll have a way out for you.

Frequently Asked Questions

How do I fix “WiFi connected but no internet” on Android and iPhone?

Whenever you connect to WiFi on your Android or iPhone, but there is no Internet, you should first reset your network settings and check if the issue persists or has been fixed. If it persists, check the router’s internet subscription or restart it. Hopefully, those should help in remedying the glitch. 

Why is my device connected with WiFi but there is no Internet? 

The WiFi is connected but no internet issue is primarily due to a problem with your router or an incorrect configuration on the device. It would help if you tried to check your router very well and your WiFi on your computer to identify what’s causing the issue.

How do I fix WiFi issues on Windows PC?

If you are facing WiFi issues on your computer, you should try to run a network troubleshooter on the PC. This will help scan for defects on your computer and guide you on how it can be fixed easily. 


The WiFi connected but no internet issue is very frustrating, but with the help of the above solutions, you should be able to fix it. Regardless of which device you are getting the issue on, the first thing you should try is to restart your device as well as the router. And if the issue persists, you can try out the solutions outlined. Let us know the solutions that worked for you in the comment section below.